Privacy Policy
At Shringaré, we value and respect your privacy. This policy explains how we handle, protect, and use the information you share with us while browsing or shopping on our website. By using our services, you agree to the practices described below.
Information We Collect
When you visit our website or place an order, we collect certain types of information to provide you with a smooth and personalized shopping experience. This includes your personal details such as name, email address, phone number, and billing or shipping addresses, which are necessary for processing and delivering your orders. We also collect payment-related details, though sensitive data like card numbers are never stored on our servers and are always processed securely through trusted payment gateways. Additionally, we may gather order history, product preferences, and customer feedback to improve our offerings. To enhance user experience, technical data such as IP address, device type, browser information, and cookies may also be collected. These help us understand how you interact with our website, so we can make your experience better and more convenient.
2. How We Use Your Information
The information we collect is used strictly to provide, improve, and personalize our services. Primarily, your details allow us to process orders, confirm payments, and ensure products are delivered to the correct address. We also use your contact information to communicate important updates regarding your purchases, delivery status, and customer support queries. If you choose to opt in, your email address may be used to send you promotional offers, discounts, newsletters, or information about new product launches. In addition, we analyze customer behavior and order history to improve product recommendations and enhance your overall shopping journey. Data like cookies and IP addresses help us optimize our website’s speed, design, and navigation, ensuring a seamless user experience. We do not misuse or exploit your personal data, and all information is used only to improve your interaction with Shringaré.
3. Sharing of Information
We understand the importance of trust and are committed to keeping your personal information safe. Shringaré does not sell, rent, or trade your personal details to any third party for marketing purposes. However, in order to provide you with complete services, we may share limited and necessary information with trusted third parties. These include delivery partners who require your address and contact details to deliver your order, and payment processors who ensure your transactions are completed safely. We may also share minimal data with IT and security service providers who maintain and secure our website. All third parties are bound by strict confidentiality agreements and are only allowed to use your information for service-related purposes. In rare circumstances, we may disclose personal information if required by law, legal processes, or to protect our company’s rights, safety, and property. At every step, we ensure that your privacy and data security remain our top priority.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to give you a smoother, faster, and more personalized browsing experience. Cookies are small text files stored on your device that help us remember your preferences, such as items left in your shopping cart or your login details. These files also allow us to analyze how visitors interact with different parts of our website, which helps us identify popular products, improve navigation, and optimize loading times. We may also use cookies for marketing purposes, such as showing you relevant ads or offers based on your previous interactions. While cookies are beneficial for improving your experience, you have complete control over them. You can choose to disable cookies in your browser settings, though please note that some features of the website may not function properly without them. By using our site, you consent to our use of cookies as described in this policy.
5. Data Security
At Shringaré, safeguarding your personal information is of utmost importance. We implement advanced security measures to ensure that your data is always protected from unauthorized access, misuse, or disclosure. This includes the use of secure servers, encryption technologies, firewalls, and strict internal policies for data handling. Sensitive information like payment details is never stored on our servers and is always transmitted directly through secure, PCI-compliant payment gateways. Access to customer information is restricted only to authorized employees or partners who require it for service-related tasks, such as fulfilling orders or providing customer support. We also conduct regular system checks, audits, and security updates to strengthen our protection measures. While no online platform can guarantee absolute security, we take every possible step to minimize risks and provide a safe environment for your shopping. Your trust matters to us, and we continuously strive to maintain the highest standards of data security.
6. Your Rights
As our valued customer, you have complete control over your personal data. You can request access to the information we hold about you, update incorrect details, or even ask us to delete your data if you no longer wish to use our services. You also have the right to opt out of receiving marketing or promotional emails by simply clicking the “unsubscribe” link included in our communications. If you prefer, you can contact us directly to update your preferences or exercise your rights. In addition, you can disable cookies on your browser if you do not want us to track your activity, though this may limit some website features. We respect all your rights under applicable data protection laws and are committed to responding to all requests in a timely and transparent manner. Shringaré ensures that your voice is heard and your data is respected.
Shipping Policy
At Shringaré, we strive to provide a seamless and reliable delivery experience for all our customers across India. Once your order is confirmed, our team ensures that it is packed carefully and dispatched at the earliest. Standard delivery timelines vary between 4–9 working days depending on your location. Customers in Basoda can enjoy same-day delivery, while those in Vidisha and Sanchi can benefit from next-day delivery services. For all other regions in India, shipping is handled by our trusted logistics partners to ensure your products reach you on time and in perfect condition. We also provide order tracking, so you can monitor your package every step of the way. Shringaré is committed to making sure your products arrive safely, quickly, and with complete transparency.
📦 Shipping Charges & Conditions
To make our services affordable, we offer free delivery on orders above ₹300 across India. However, for orders below ₹300 placed outside Basoda, Vidisha, and Sanchi, a ₹120 delivery charge will be applied. This ensures that we can continue to provide safe packaging, reliable logistics, and doorstep service even for smaller orders. Customers within Basoda, Vidisha, and Sanchi can enjoy special delivery benefits — no additional charges on small orders, along with faster delivery timelines. For prepaid orders, customers may also receive exclusive discounts, making their shopping even more rewarding. Our shipping charges are transparent and displayed during checkout, so you’ll always know the total cost upfront. Shringaré’s goal is to provide both value and convenience, ensuring that customers get branded FMCG and beauty products at the best rates without compromising on service quality..
Return & Refund Policy
At Shringaré, customer satisfaction is our top priority. To maintain transparency and fairness, we offer a 3-day return policy from the date of delivery. If you receive a product that is defective, damaged, or incorrect, you may request a return within this timeframe. All return requests go through a quality review process to ensure the issue is genuine and handled with care. Please note that only unused, unopened products in their original condition are eligible for return. For health, hygiene, and safety reasons, certain personal care items may not be returnable once opened unless proven defective. Once your return is approved, you may either receive a replacement product or a refund, depending on availability and your preference.
Mandatory Unboxing Video
To ensure a smooth return process, customers are required to record a clear unboxing video while opening the package. This video serves as proof in case of damage, wrong product delivery, or missing items. Return requests without an unboxing video may not be accepted, as this is essential for us to verify and process claims fairly.
By shopping with Shringaré, you agree to follow these guidelines, which are designed to keep the process transparent and protect both customers and our business.
Cancellation & Delivery Rejection Policy
At Shringaré, we understand that sometimes customers may need to cancel or modify their orders. To make the process simple, orders can be cancelled free of cost before they are dispatched. Once an order has been shipped, cancellation is no longer possible, and the customer will need to follow our Return Policy if they wish to send the product back (subject to approval).
Delivery Rejection Terms
While we strive to provide fast and accurate deliveries, repeated rejection of orders at the time of delivery causes operational and logistical losses. Customers are allowed to reject an order if necessary, but if this happens more than two times, a ₹50 service charge will be applied to the customer’s account on future orders. This ensures smooth operations for both our delivery team and customers.
We request all customers to place orders carefully and accept deliveries on time to avoid inconvenience. These policies are designed to keep our services fair, efficient, and affordable for everyone.
6. Your Rights
As our valued customer, you have complete control over your personal data. You can request access to the information we hold about you, update incorrect details, or even ask us to delete your data if you no longer wish to use our services. You also have the right to opt out of receiving marketing or promotional emails by simply clicking the “unsubscribe” link included in our communications. If you prefer, you can contact us directly to update your preferences or exercise your rights. In addition, you can disable cookies on your browser if you do not want us to track your activity, though this may limit some website features. We respect all your rights under applicable data protection laws and are committed to responding to all requests in a timely and transparent manner. Shringaré ensures that your voice is heard and your data is respected.
Shipping Policy
At Shringaré, we strive to provide a seamless and reliable delivery experience for all our customers across India. Once your order is confirmed, our team ensures that it is packed carefully and dispatched at the earliest. Standard delivery timelines vary between 4–9 working days depending on your location. Customers in Basoda can enjoy same-day delivery, while those in Vidisha and Sanchi can benefit from next-day delivery services. For all other regions in India, shipping is handled by our trusted logistics partners to ensure your products reach you on time and in perfect condition. We also provide order tracking, so you can monitor your package every step of the way. Shringaré is committed to making sure your products arrive safely, quickly, and with complete transparency.
📦 Shipping Charges & Conditions
To make our services affordable, we offer free delivery on orders above ₹300 across India. However, for orders below ₹300 placed outside Basoda, Vidisha, and Sanchi, a ₹120 delivery charge will be applied. This ensures that we can continue to provide safe packaging, reliable logistics, and doorstep service even for smaller orders. Customers within Basoda, Vidisha, and Sanchi can enjoy special delivery benefits — no additional charges on small orders, along with faster delivery timelines. For prepaid orders, customers may also receive exclusive discounts, making their shopping even more rewarding. Our shipping charges are transparent and displayed during checkout, so you’ll always know the total cost upfront. Shringaré’s goal is to provide both value and convenience, ensuring that customers get branded FMCG and beauty products at the best rates without compromising on service quality..
Return & Refund Policy
At Shringaré, customer satisfaction is our top priority. To maintain transparency and fairness, we offer a 3-day return policy from the date of delivery. If you receive a product that is defective, damaged, or incorrect, you may request a return within this timeframe. All return requests go through a quality review process to ensure the issue is genuine and handled with care. Please note that only unused, unopened products in their original condition are eligible for return. For health, hygiene, and safety reasons, certain personal care items may not be returnable once opened unless proven defective. Once your return is approved, you may either receive a replacement product or a refund, depending on availability and your preference.
Mandatory Unboxing Video
To ensure a smooth return process, customers are required to record a clear unboxing video while opening the package. This video serves as proof in case of damage, wrong product delivery, or missing items. Return requests without an unboxing video may not be accepted, as this is essential for us to verify and process claims fairly.
By shopping with Shringaré, you agree to follow these guidelines, which are designed to keep the process transparent and protect both customers and our business.
Cancellation & Delivery Rejection Policy
At Shringaré, we understand that sometimes customers may need to cancel or modify their orders. To make the process simple, orders can be cancelled free of cost before they are dispatched. Once an order has been shipped, cancellation is no longer possible, and the customer will need to follow our Return Policy if they wish to send the product back (subject to approval).
Delivery Rejection Terms
While we strive to provide fast and accurate deliveries, repeated rejection of orders at the time of delivery causes operational and logistical losses. Customers are allowed to reject an order if necessary, but if this happens more than two times, a ₹50 service charge will be applied to the customer’s account on future orders. This ensures smooth operations for both our delivery team and customers.
We request all customers to place orders carefully and accept deliveries on time to avoid inconvenience. These policies are designed to keep our services fair, efficient, and affordable for everyone.
Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or how your personal information is handled, please don’t hesitate to reach out to us. We believe in transparency and are always ready to assist our customers in understanding how their data is collected, used, and protected.
You can contact our support team via email at shivshaktishringargrah@gmail.com, or call us at +91 8815376006. Our customer service representatives are available to respond to queries and resolve any issues you may have related to your data or privacy.
Your trust is at the heart of our business, and we are dedicated to protecting it every step of the way.
Agreement
By placing an order on Shringaré, you agree to the above Privacy, Shipping, Return & Refund, and Cancellation policies. These policies are designed to ensure a smooth, fair, and trustworthy shopping experience for everyone.